I had the pleasure of dealing with Ross and Minnie from PetersenDean. Great customer service, extremely fast response on emails or phone calls, professional, everything went on schedule. I will recommend PetersenDean to family and friends. Thank you for making this process easy to understand and go so smoothly.
I spent about a month evaluating solar installers for my home in Fremont. PetersenDean was one of three that participated in the Solarshares program for Fremont and Alameda County. After extensive research and quotes from 5 companies, PetersenDean had the best price. I was also concerned potential damage to my concrete tile roof so that was one of the reasons I decided to go with PD. The entire installation process from start (signing the contract and making the initial depost) to completion (getting PTO from PG&E and the Enphase monitoring account) took about seven weeks. Everything was professionally done from requirements, assessment, roof inspection, design, design review, system install was all done in a highly professional manner with people who really know what they are doing. I was especially pleased that PD sent a construction foreman before the installation to check on a roof leak that I had discovered right before a big rain storm that hit the bay area and my installation date. Not only did Ruben inspect, but patched everything up to get me through the storm. When the installation crew came the next week, they replaced and repaired all damaged tiles. I guess this is somewhat normal for PetersenDean, but I'm not sure about other installers. They did not charge any extra for the roof repairs in advance of the storm. Another high point of PD is the website/project tracking website and project coordinator who's job is to make sure my needs and concerns are immediately addressed. Esther was my project coordinator and never failed to return any calls or emails within an hour. In summary, I am a very happy customer. I feel that my money was well spent for a quality product from a quality company.
Mr. Matt Davis and Ms. Amanda Flores made our transition from the grid to solar a breeze. All questions and any concerns has been answered on details. The time frame of the process from application to installation was faster than expected, the work crews were nice and the job was done beautifully. I highly recommend that you connect with these persons if you're interested or thinking about going solar!
Great staff all work professional
I am very satisfied with the promptness of the work being done. The display of the panels on the roof look great. Thank yo so much.
Overall great service and super job
Your workers were outstanding and very professional and very knowledgeable on questions that I asked. Thank you!
Very good and qualified staff. Very courteous
Very Fast, professional and friendly. So happy to have solar and PetersenDean made it possible! Thank you!
The Petersen Dean team came back and did extra work to improve the appearance of the solar installation on the roof. Great customer service!