This was my second solar project. Although my first company did a good job as far as equipment selection, installation, and workmanship, it took them over 6 months from the date of signing to complete the work. They stated that this was due to the requirement for SDG&E's involvement in the process to replace my electrical panel. My sister had her solar installed by PetersenDean and had nothing but great things to say. My brother-in-law did extensive research before he found them, but then again, so did I with my first company. I had an exactly identical situation when I went through PetersenDean as I had with my first company. I needed a panel upgrade, and I also ordered insulation in this case. If anything, PetersenDean should have take longer. Needless to say, that was far from the case. Start to finish, including panel upgrade and insulation, took less than 3 months. My sister didn't require a panel upgrade, and hers took about 3 weeks for anyone interested who does NOT require the panel upgrade. So PetersenDean did more work involving more coordination of differing teams, yet completed in HALF the time of my prior company. Not only that, but they were on top of communication during the entire process. That was not the case at all with the last company. Months went by where I had little to no communication. Each and every employee with which I worked at PetersenDean was extremely professional and courteous. I particularly wanted to thank Gary Spicer and Rishi Narain for going above and beyond. They made the entire experience exceptional. If you're looking for solar, insulation, or any roof work, look no further. PetersenDean has 30 years in the industry, and it shows. For what it's worth, my opinion is never for sale, so what I've stated here (as well as any of my reviews) is the genuine article without any compensation whatsoever.
I had a wonderful experience with the solar installation. I enjoyed witnessing the trust in the contract, promises, installation & all personnel involved. My only wish is that the process could have moved more swiftly from inception to completion. Thanks for a job well done!
Looks better than I expected! Crew did an outstanding job.
Good job - no problems
Salesman & workmen were courteous, helpful & professional.
The PetersenDean team has hit the mark every time! I have & will continue to recommend your services. Thanks!
The crew under Juan was outstanding. Extremely courteous, professional, and attentive to cleanup.
Very satisfied with the service and professionalism. Thank you!
Absolutely phenomenal! Beyond anyone's control were the rain delays but once good weather set in, the roofers were here and in 3 days they had a new roof on. The job foreman, Julio, introduced himself on the first day, he kept us appraised of progress all the way through final inspection. These guys work hard! nnThe next step was solar. They told us they would arrive on Wednesday at at 8 am sharp, Juan was here. Another group of hard working men and they finished the entire installation in one day. This crew along with the roofing crew are VERY neat, and clean up the work area every day before they leave. nnOur comment on project communication is this. Chris Montano had quoted us a price based upon our initial roofing material decision. When we changed that, the price also changed. However, there was substantial confusion between the business office, Chris and us when it came time for billing. There was a credit given, it was inaccurate, a second correction that we're confused about and we're resolving that at this time. The problem is that we have had multiple points of contact, seems we were speaking with someone different each time and it appears the information is getting lost in the office environment. We realize the company is large and there are multiple employees working on billing side of things, however, for the client it can be frustrating dealing with multiple people and bringing them up to speed. Not dissatisfied in any way, this is just our constructive assessment of the only frustration we had in the entire processnnChris Montano was great to deal with on the sales side and has been very responsive to every inquiry throughout the entire process.nn
Great company to work with, great service and definitely the best solar company to do business with.