The crew under Juan was outstanding. Extremely courteous, professional, and attentive to cleanup.
Very satisfied with the service and professionalism. Thank you!
Absolutely phenomenal! Beyond anyone's control were the rain delays but once good weather set in, the roofers were here and in 3 days they had a new roof on. The job foreman, Julio, introduced himself on the first day, he kept us appraised of progress all the way through final inspection. These guys work hard! nnThe next step was solar. They told us they would arrive on Wednesday at at 8 am sharp, Juan was here. Another group of hard working men and they finished the entire installation in one day. This crew along with the roofing crew are VERY neat, and clean up the work area every day before they leave. nnOur comment on project communication is this. Chris Montano had quoted us a price based upon our initial roofing material decision. When we changed that, the price also changed. However, there was substantial confusion between the business office, Chris and us when it came time for billing. There was a credit given, it was inaccurate, a second correction that we're confused about and we're resolving that at this time. The problem is that we have had multiple points of contact, seems we were speaking with someone different each time and it appears the information is getting lost in the office environment. We realize the company is large and there are multiple employees working on billing side of things, however, for the client it can be frustrating dealing with multiple people and bringing them up to speed. Not dissatisfied in any way, this is just our constructive assessment of the only frustration we had in the entire processnnChris Montano was great to deal with on the sales side and has been very responsive to every inquiry throughout the entire process.nn
Great company to work with, great service and definitely the best solar company to do business with.
This is going to sound like a fake review but it's not. PedersenDean provided an amazingly smooth, hassle-free sale and installation of our solar system from the first day to the final flip of the switch. They plugged in the Admiral Bank financing. I'm 70 and have not encountered a better home improvement experience [actually expand that to include any customer service experience]. The contacts from Minnie Shergill with updates and explanations were remarkable. I didn't have to call them. They called me to let me know when and how things would happen and the workers were on time, knowledgeable, courteous and fast. I can't overstate this. If you are thinking about solar, you need to use PedersenDean.
It was a pleasure dealing with everyone from Peterson Dean, from your professional salesman, coordinating staff and excellent installation team, who by the way, Finished the job ahead of schedule and with no issues. It's great to have this kind of experience in today's highly competitive environment! We are definitely Peterson Dean customers for life, and will take every opportunity to recommend them to our family and friends!!
Excellent group of young men - professional, courteous, and considerate
I was kept informed on each step of the project; very easy process and all questions were answered. Each crew was professional and friendly. every time the crew completed the project, the roof and yard were left clean and the installation look neat and professional.nI have already recommended to a few people the great service PetersenDean provided.
Great service! Excellent! Happy with the job done!