Quick and friendly
Very professional. Great service
Ricardo and crew did outstanding. He kept me informed on the whole process and even took care of a broken tile I've been trying to get woodside homes to replace for a while now.
Great service, clean, quick, respectful.
Wonderful and professional experience
I am also a contractor, general building contractor, and both my wife and I are very happy with the entire process. Scott Gage was our sales rep and I also consider him much more than just that. E'lenna did all the follow-up and scheduling as well informing us when we needed to do something or what Petersen Dean was going to be doing. I was doing a room addition to our house prior to the solar install and mentioned to our county building inspector that we were doing solar. He asked who we were using and I told him, Petersen Dean. He said that he couldn't recommend a company but if he were doing solar Petersen Dean is the company he would go with. That made me feel even better knowing that I picked a great company to do our solar. As you can tell we are very satisfied with Petersen Dean....Thank you!!!!!!
Professional service at its' best, was impressed with the head crew leader, he introduced himself and his workers, he explained detailed information on installation of new solar panels and how the system is going to work. I did my homework; and chose the right company for my home, Petersendean Solar for America was the right choice.
What more can you say? PetersenDean has a history of service that outperforms the rest. We considered other Solar vendors but ultimately picked our system from PetersenDean. Very professional, affordable, tax credit, and completely transparent in dealing with us. We know this will be a great investment for us. Freeing us from the strangle of PG&E price increases and helping for an overall better earth. Our installers were friendly, professional, clean, and on time. Our project managers kept us in the loop step by step and answered all of our questions and concerns. Our roof is covered now by a roofing company and that adds so much value. An American company who stands by, MADE IN THE USA!! Awesome!! This has been an excellent experience and we now understand first hand why PetersenDean was the best choice for us. One can not describe the feeling of watching our meter run backward.
I had the pleasure of dealing with Ross and Minnie from PetersenDean. Great customer service, extremely fast response on emails or phone calls, professional, everything went on schedule. I will recommend PetersenDean to family and friends. Thank you for making this process easy to understand and go so smoothly.
I spent about a month evaluating solar installers for my home in Fremont. PetersenDean was one of three that participated in the Solarshares program for Fremont and Alameda County. After extensive research and quotes from 5 companies, PetersenDean had the best price. I was also concerned potential damage to my concrete tile roof so that was one of the reasons I decided to go with PD. The entire installation process from start (signing the contract and making the initial depost) to completion (getting PTO from PG&E and the Enphase monitoring account) took about seven weeks. Everything was professionally done from requirements, assessment, roof inspection, design, design review, system install was all done in a highly professional manner with people who really know what they are doing. I was especially pleased that PD sent a construction foreman before the installation to check on a roof leak that I had discovered right before a big rain storm that hit the bay area and my installation date. Not only did Ruben inspect, but patched everything up to get me through the storm. When the installation crew came the next week, they replaced and repaired all damaged tiles. I guess this is somewhat normal for PetersenDean, but I'm not sure about other installers. They did not charge any extra for the roof repairs in advance of the storm. Another high point of PD is the website/project tracking website and project coordinator who's job is to make sure my needs and concerns are immediately addressed. Esther was my project coordinator and never failed to return any calls or emails within an hour. In summary, I am a very happy customer. I feel that my money was well spent for a quality product from a quality company.