This was a painless process. We can already see results, can't wait for PG&E approval. Great team to work with. Good Job!
The process from initial price quote to final installation was great. Everything was as promised and installed faster than expected. The PetersenDean team was exceptional.
Very good customer service!
My additional comment would be Thank You. Thank you for guiding me through the whole process. Your staff (Alex and Erin) are outstanding answering every question and keeping me update each step of the way. The work crews have been friendly and efficient; leaving their work spotless. You have a product that can sell it's self, you have a staff that allows it to do just that.....And that's from someone who runs from high presure sales. Again Thank you.
Excellent Job- very professional
The crew was very good and easy to get along with
Very nice hard working, polite young men, thank you
The moment we decided to install solar, I took my time to research solar installers, the equipment they use, as well as costumer satisfaction. I narrowed it down to my preferred equipment and the least amount of complaints. Realistically, there are no perfect projects, and some setbacks are always expected; however, PetersenDean, appeared to have the most satisfied customers and equipment they chose to use has very good specifications and reviews. I had SolarCity, and Sunrun as the competition to PetersenDean; however, only PetersenDean was the one that genuinely engaged in initial estimate and wanted my business. My project was completed in the time frame I expected, and I have to say, even ahead of expectation. PetersenDean team was very professional, sincere, and very cooperative with time frames for every step, that fit my schedule. What's most important, the support team was engaged in every step in entire project and past installation. Overtime I had a question over the phone or email, I got it answered within few hours during business days. I believe that majority of complaints are based on customers not understanding the entire process of planning, permits, and activation. Some don't understand the basics of Solar systems and how they tie to their connected utility, and some customers don't understand, that on average it takes few months for solar project to be complete. PetersenDean has earned my satisfaction and I am a very demanding customer! I usually don't make a personal recommendations; however, with PetersenDean I decided to make an exception, as they worked hard to fulfill my requests. I highly recommend PetersenDean for Solar projects.
The whole process was seamless and easy and efficient. Solar for America!!
This has been an overall great experience, from the roof replacement thru the solar installation. The crews were friendly, polite, efficient and clean. Our coordinator kept us informed every step of the way and gave us updates regularly so we were never left wondering what was happening or due to happen. So overall VERY happy.