The moment we decided to install solar, I took my time to research solar installers, the equipment they use, as well as costumer satisfaction. I narrowed it down to my preferred equipment and the least amount of complaints. Realistically, there are no perfect projects, and some setbacks are always expected; however, PetersenDean, appeared to have the most satisfied customers and equipment they chose to use has very good specifications and reviews. I had SolarCity, and Sunrun as the competition to PetersenDean; however, only PetersenDean was the one that genuinely engaged in initial estimate and wanted my business. My project was completed in the time frame I expected, and I have to say, even ahead of expectation. PetersenDean team was very professional, sincere, and very cooperative with time frames for every step, that fit my schedule. What's most important, the support team was engaged in every step in entire project and past installation. Overtime I had a question over the phone or email, I got it answered within few hours during business days. I believe that majority of complaints are based on customers not understanding the entire process of planning, permits, and activation. Some don't understand the basics of Solar systems and how they tie to their connected utility, and some customers don't understand, that on average it takes few months for solar project to be complete. PetersenDean has earned my satisfaction and I am a very demanding customer! I usually don't make a personal recommendations; however, with PetersenDean I decided to make an exception, as they worked hard to fulfill my requests. I highly recommend PetersenDean for Solar projects.
The whole process was seamless and easy and efficient. Solar for America!!
This has been an overall great experience, from the roof replacement thru the solar installation. The crews were friendly, polite, efficient and clean. Our coordinator kept us informed every step of the way and gave us updates regularly so we were never left wondering what was happening or due to happen. So overall VERY happy.
Our Project Coordinator, Nikita Schottman, was great. Always returned calls or e-mails immediately and helped me work through some issues I was having. Very happy with the whole process of having our Solar Panels installed.
Everyone involved was very professional and went out of their way to make sure we knew every step of the process and checked to see if we had any questions. The install was amazing! The process had been explained in advance and the actual install took less time than we expected. I will definitely recommend PetersenDean.
I could have not asked for a better experience. From the first phone call to the last day of my project, everyone was professional, courteous, friendly, easy to get along with and caring. I did my homework before choosing PetersonDean, and boy am I a happy camper. I will definitely recommend you guys to everyone I come in contact with and have already done so several times. Keep up the great work, and thank you to everyone I had the pleasure to talk to and work with.
We had three project coordinators Traci Petersen, Randi Spurgeon, Erin Miller.nThe foreman of the installers, Dylan, did a great job with the crew and explaining the system operation.nThe crew were very good and did a good job with the installation.
The process was very courteous and professional.
Great experience overall, Very professional