Dear Mr. Petersen,
I am writing this letter to express the appreciation of my wife and me for the extraordinary service provided by one of your employees, Mr. Junior Servin.
We called your company and Mr. Servin was sent out to look into the (roof leak) problem. He spent a couple of hours investigating the cause, making several trips up in the attic and spraying water on the roof to attempt to reproduce the problem. He repaired the roof and we should have no further problems.
We appreciate the time and dedication Mr. Servin applied to solving a problem that no one else had been able to solve and we wanted his efforts to be recognized.Gerald F. Pels
League City, Texas