Project Coordinator/Admin Assistant-Hayward CA

PetersenDean Roofing & Solar


The Project Coordinator oversees all aspects of solar, re-roof, and fencing projects (in addition to other new product lines as deemed necessary) including, but not limited to, financing and sub-contractors. They will ensure effective communication with customers, sales representatives, and operations.

Essential Job Duties and Responsibilities:

  • Manage the project cycle and coordinate multiple residential PV and re-roof projects from start to finish.
  • Work with multiple Departments within the company to meet deadlines.
  • Read and review plans for any conflicts.
  • Support the Sales Department with any project-related issues.
  • Interact with clients, sales consultants, designers, subcontractors, and finance partners.
  • Coordinate invoicing and collections.
  • Use CRM to track key project and payment milestones.
  • Coordinate completion and execution of necessary documentation.
  • Ensure that all project progress is documented according to the written company procedures.
  • Ensure timely completion of all projects.
  • Provide exceptional customer service and client relations.
  • Ability to make 20 to 30 calls per day and manage a project load of approximately 75 projects at one time.
  • Deliver information to clients with diplomacy and tact.
  • Effectively communicate with clients about any possible changes to their project with respect to timing or scope.
  • Complete project audit to ensure successful completion and customer satisfaction.

Knowledge, Skills, and Abilities:

  • High school diploma or general education degree (GED); Bachelor’s degree preferred but not a requirement
  • Exceptional written and verbal communication skills, time management and follow-up skills required.
  • Demonstrate client relationship management skills.
  • Proven ability to effectively manage complex processes.
  • High level of organization and professionalism.
  • Ability to work in a fast-moving environment maintaining a positive attitude in stressful situations.
  • Solution-minded, always looking for ways to improve efficiency, communication and make the client experience even better.
  • Ability to follow through on assigned tasks and projects with minimal supervision.
  • Foresight and desire to take initiative to achieve desired results.
  • Ability to prioritize and multitask.
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