Solar Service Technician

PetersenDean Roofing & Solar

SUMMARY

Employee shall be responsible for the diagnosis, service, repair and maintenance of residential solar systems. Will need to trouble shoot solar and electrical issues. Exceptional customer service is a must as a PetersenDean representative. The successful candidate will have strong organizational and communication skills as well as a safe driving record as driving is a major part of the day to day operations.

Essential Job Duties and Responsibilities:

  • Maintain a current knowledge of solar/electrical code
  • Comply with all company and OSHA safety policies and procedures
  • Work with basic hand and electrical tools.
  • Effectively troubleshoot solar and electrical issues
  • Work to problem solve and resolve service issues independently as a solar service professional
  • Effectively troubleshoot solar and roof leak issues
  • Troubleshoot electrical wiring both dc and ac
  • Troubleshoot networking, wifi, ethernet, and solar monitoring
  • Use electrical meters and equipment to test for voltage, amperage, continuity
  • Work with a variety of solar inverters, micro inverters, optimizers and battery systems
  • Troubleshoot and track down ground fault issues
  • Communicate with solar inverter tech support teams to troubleshoot, and resolve inverter issues
  • Keep detailed records and create service reports to be shared with the operations team through company CRM
  • Maintain Outlook Calendar
  • Effectively communicating, schedule dates, time lines and service resolutions with our customers
  • Facilitate communication, feedback and updates between inspectors, managers, drafters/engineers, permit teams and scheduling teams regarding corrections and changes needed

MINIMUM QUALIFICATIONS:

  • Experience in solar electric service and installation preferred.
  • Ability to learn and take instruction
  • Must be self-driven, highly motivated and able to work with minimal supervision
  • Ability to prioritize and multitask as well as strong organizational skills
  • Excellent written and verbal communication skills
  • Effective and professional phone and email communication
  • Effective computer skills including a proficiency in Microsoft Office
  • Ability to understand and follow safety rules and regulations within PD and OSHA guidelines
  • Must have a clean DMV and pre-employment physical & drug screen
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